Routing errors
When a routing error occurs, you will get a warning message which says 'Unable to find route'. Under this message, there will then be an explanation as to why the Orca App was unable to construct the route. Let's look at the different errors and the reasons why:
Upgrade your subscription to plan routes up to 1300NM
Error under 'Unable to find route' = 'Upgrade your subscription to plan routes up to 1300NM'
This error indicates that the route exceeds certain limitations. Each subscription plan in Orca has a maximum route distance (as the crow flies):
Free plan
Automatic engine routing: Max distance 50NM
Offline engine routing: Unavailable
Automatic sail routing: Unavailable
Orca Plus subscription
Automatic engine routing: Max distance 520NM
Offline engine routing: Max distance 520NM
Automatic sail routing: Max distance 520NM
Orca Smart Navigation subscription
Automatic engine routing: Max distance 1300NM
Offline engine routing: Max distance 1300NM
Automatic sail routing: Max distance 1300NM
If your planned route exceeds these distances, consider adjusting it or upgrading your plan.
'Start is outside chart coverage.'
Error under 'Unable to find route' = 'Start is outside chart coverage'
This message can occur for one of two reasons:
The start or end of the route is outside of our chart coverage; or
The route is being made in an area where we have chart coverage but have not yet developed routing capabilities. These areas include, but are not limited to: Cape Verde, Mauritius, Maldives, Azores, Seychelles, UAE, Madagascar.
You can see more information about our chart coverage here: What chart coverage and routing coverage is available in Orca?
'Unable to find route.'
Error under 'Unable to find route' = 'Unable to find route.'
Settings such as Depth Limit, Routing Leeway, or Height Limit can restrict the app from finding a viable path. Ensure these parameter values are appropriately set.
To adjust these configurations, navigate to Main Menu > My Boat > Routing Settings.
In many cases, there are bridges and / or powerlines with unidentified heights. These are particularly prevalent in inland waterways. Orca takes a conservative approach and will not route under these obstacles unless you put your height limit in routing settings to 0m.
We also try to be conservative with limits and routing leeway. If you put depth limit, routing leeway and height limit to 0m, the route should be possible - but do so at your own risk.
Having an outdated app version may also be causing this, so please check for app updates.
Route is going beyond available 10-day weather forecast. Move destination closer to start or set an earlier departure time
Error under 'Unable to find route' = 'Route is going beyond available 10-day weather forecast. Move destination closer to start or set an earlier departure time.'
If the estimated route duration is longer than your forecast window, errors may occur. Here is the maximum duration for weather forecast permitted in your subscription:
For Plus subscribers there is a 5 day forecast
For Smart Navigation subscribers there is a 10 day forecast
To shorten your route’s duration, increase the boat’s engine cruise speed under Main Menu > My Boat > Routing Settings.
Additional troubleshooting:
"My sailing route has no wind data or looks incorrect."
Sailing routes use weather forecast data to calculate the recommended route. If the selected weather model does not cover the area of your route, you may notice:
Missing wind animation or forecast values
“Nothing to show here” messages
Empty weather information along the route
A sailing route that cannot be calculated or does not appear as expected
Check the selected weather model
Open the route and select Weather.
Open the weather model selector in the lower-left corner of the chart.
Check that the selected model covers the area through which your route passes.
Select a suitable regional or global model, then allow the weather information and route to refresh.
For example, a regional model intended for the UK may not provide data for a route in Germany. Selecting a model that covers Germany should restore the wind forecast and allow Orca to use the relevant weather data.
Orca normally prefers regional weather models where they are available, but you can change the selected model manually when another model provides more suitable coverage for your route.
"Route weather does not use a movable weather pin."
When viewing weather along a planned route, you may not see the standard movable weather pin. Instead, Orca displays weather for positions along the route. Move through the route forecast to inspect conditions at different estimated positions and times.
This is different from opening weather directly from the chart, where a weather pin is used to select a location. Orca’s internal help-centre guidance distinguishes route weather from pin-based weather: route weather shows forecast conditions at estimated positions along the planned route.
If changing the weather model does not help...
Check that:
The device has an internet connection and the forecast has finished loading.
The route’s departure date and time are correct.
The selected boat profile and sailing polar are correct.
The route starts and ends within the selected model’s coverage.
The Orca App is updated to the latest available version.
Then try recalculating the sailing route.