Why does Orca delay publishing release notes until after the full app update rollout?
When using the Orca app, you might notice that updates are sometimes made available before the release notes or change log is published. This is intentional and follows Orca’s update rollout strategy, which ensures a smooth and frustration-free experience for all users.
Introduction to Orca's Rollout Strategy
Orca employs a gradual rollout process for app updates. Rollouts are staged, which means that some users will receive access to updates earlier than others. This approach minimises potential disruptions by allowing Orca to address any unforeseen issues before the update reaches all users.
Timing of Release Notes
To avoid confusing users, Orca does not publish release notes at the beginning of a rollout. Publishing notes too early might frustrate users who see details about a new update but cannot immediately download it. By waiting until the rollout is complete, Orca ensures that the release notes align with app availability for everyone. This timing also helps communicate features and fixes consistently across the full user base.
Benefits for Users
This strategy provides several benefits, including:
Reduction of Confusion: Users won’t encounter release notes for updates they cannot yet access.
Improved Reliability: The staging process allows Orca to identify and resolve potential issues, ensuring a smoother experience for all users.
Summary
While it might seem surprising to receive an update without accompanying release notes, Orca’s approach is designed to enhance user satisfaction by matching release information with the availability of app updates. This structured and thoughtful process reduces frustration and improves the reliability of the app for everyone. For any additional questions or concerns about updates or release notes, feel free to contact Orca support.